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Job Description

Account Supervisor/Recruiter Bilinguall is a Dallas, TX based hospitality staffing role focused on staffing client open positions, maintaining client relationships, and managing both client and candidate experiences from recruiting through onboarding and issue resolution.

Responsibilities

  • Lead the implementation and ongoing management of the HSS workforce solution across client sites.
  • Develop recruiting plans and build networks to proactively fill current and upcoming openings; coordinate with channel partners as needed; promote roles via community postings and signage; support social media recruiting as required.
  • Engage with customers daily to ensure staffing needs are met; visit properties as required to assess and respond to requirements.
  • Continue sourcing for new business opportunities at existing properties.
  • Track open and filled orders on a daily basis and document activities accordingly.
  • Collaborate with clients to arrange training for candidates lacking experience.
  • Onboard new hires through structured training and ongoing management.
  • Verify that new employees complete background checks, drug screens, and all required new-hire paperwork before start date.
  • Conduct and manage candidate interviews to assess fit and readiness.
  • Address performance or employee-relations issues for assignment-based staff promptly and professionally.
  • Complete daily activity reports and handle administrative tasks related to hiring, hours tracking, and payroll; process weekly payroll by established deadlines.
  • Keep client and talent updates current in the system and synchronize meetings as required.
  • Lead safety meetings and provide weekly training to property teams, documenting all safety sessions as required.
  • Attend property morning meetings routinely to stay aligned with site leadership.
  • Deliver excellent customer service through timely follow-up and proactive communication with clients and employees.
  • Handle workers compensation incident forms as needed and coordinate with Risk to move claims toward closure.
  • Take on tasks and projects as assigned by leadership.

Requirements

  • Associate or Bachelor’s degree in Business, Hotel Management, General Studies, or an equivalent combination of education and experience.
  • Prior experience in the staffing industry with on-site management responsibilities.
  • Experience in the hospitality industry is highly preferred.
  • Bilingual English and Spanish preferred.
  • Strong communication and organizational skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Proficiency with Microsoft Office and basic typing skills.
  • Experience using internet job boards is highly preferred.
  • Approximately 50 to 75 percent local travel.
  • Legally eligible to work in the United States without restrictions.
  • Must be 18 years of age or older.
  • Must have valid car insurance, a valid driver’s license, and reliable transportation for work purposes.

Technologies

  • Microsoft Office

Benefits

  • Health benefits after 60 days
  • Paid holidays
  • Paid time off
  • Laptop and cell phone provided
  • Ongoing training and development
  • Competitive salary
  • Career growth opportunities
  • Car allowance and bonus potential
  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

What We Offer

  • Health benefits after 60 days
  • Paid holidays
  • Paid time off
  • Laptop and cell phone
  • Ongoing training and development
  • Competitive salary
  • Career growth opportunities
  • Car allowance and bonus potential

Job Type

  • Full-time

Pay

$50,000.00 - $55,000.00 per year

Work Location

In person - Dallas, TX (onsite)

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