Talent Acquisition Specialist & HR Coordinator

The Talent Acquisition Specialist and HR Coordinator role focuses on attracting, recruiting, and onboarding caregivers and support staff, serving as the primary contact throughout the hiring process and ensuring a positive candidate experience.

Responsibilities

• Develop and implement recruiting strategies to increase both the volume and quality of caregiver applicants.
• Actively source candidates through job boards, social media, networking events, community partnerships, schools, and referral programs.
• Lead field recruiting efforts, including job fairs, career events, and community outreach activities.
• Identify and engage passive candidates currently employed by competitors or other healthcare organizations.
• Build and maintain a pipeline of qualified candidates for current and future staffing needs.
• Monitor recruiting metrics and propose improvements to hiring processes and sourcing channels.
• Review applications and assess candidate qualifications.
• Conduct initial phone screens and interviews to evaluate fit and readiness.
• Assess culture fit, professionalism, reliability, and caregiving competencies.
• Coordinate interviews with branch leadership as needed.
• Maintain accurate applicant records and documentation throughout the process.
• Manage candidates through all stages of the hiring process from application to onboarding.
• Coordinate background checks, employment verifications, and pre-employment requirements.
• Ensure all hiring documentation is completed accurately and in a timely manner.
• Communicate regularly with candidates to maintain engagement through onboarding.
• Monitor onboarding progress and proactively address delays or barriers.
• Ensure new hires attend scheduled orientation sessions and complete required training.
• Facilitate a smooth handoff from recruiting to operations and introduce new employees to their Care Coordinator and branch team.
• Support employee engagement during the initial 90 days of employment.
• Conduct follow-up calls with newly hired employees to assess experience and integration.
• Identify early retention concerns and partner with branch leadership to resolve issues.
• Assist with employee recognition and referral initiatives and support workforce development programs and recruiting campaigns.

Requirements

• High school diploma or equivalent.
• Minimum of 2 years of recruiting, staffing, customer service, healthcare, or related experience.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to build relationships and influence candidates throughout the hiring process.
• Proficiency with Microsoft Office and recruiting technology platforms.

Technologies

• Microsoft Office
• Applicant tracking systems

Position Summary

The Recruiting and HR Specialist is responsible for attracting, recruiting, hiring, and onboarding high-quality caregivers and support staff, serving as the primary point of contact throughout the hiring process to ensure a positive candidate experience from application to transition to the Care Coordinator team.

The ideal candidate is energetic, relationship-driven, and results-oriented with a passion for finding exceptional talent through community outreach, networking, recruiting events, job boards, referrals, and competitive recruiting strategies.

Preferred Qualifications

• Experience recruiting caregivers, CNAs, HHAs, DSPs, or other healthcare personnel.
• Experience with applicant tracking systems.
• Knowledge of home care, healthcare staffing, or human resources practices.
• Associate's or Bachelor's degree in Human Resources, Business, Healthcare Administration, or related field.

Success Metrics

• Number of qualified applicants generated
• Number of new hires and starts
• Orientation attendance rate
• 30-day retention rate
• 90-day retention rate
• Time-to-fill open positions
• Caregiver referral participation
• Candidate satisfaction and engagement

Compensation

• Base Salary: Competitive
• Performance bonus opportunities: Linked to new hire starts, 30-day retention, 90-day retention, branch hiring goal attainment, and referral program success

Physical Requirements

• Ability to travel locally for recruiting events, job fairs, community outreach, and branch visits
• Capacity to sit, stand, walk, and use standard office equipment
• Valid driver's license and reliable transportation preferred