The Talent Acquisition Specialist and HR Coordinator role focuses on attracting, recruiting, and onboarding caregivers and support staff, serving as the primary contact throughout the hiring process and ensuring a positive candidate experience.
Responsibilities
- Develop and implement recruiting strategies to increase both the volume and quality of caregiver applicants.
- Actively source candidates through job boards, social media, networking events, community partnerships, schools, and referral programs.
- Lead field recruiting efforts, including job fairs, career events, and community outreach activities.
- Identify and engage passive candidates currently employed by competitors or other healthcare organizations.
- Build and maintain a pipeline of qualified candidates for current and future staffing needs.
- Monitor recruiting metrics and propose improvements to hiring processes and sourcing channels.
- Review applications and assess candidate qualifications.
- Conduct initial phone screens and interviews to evaluate fit and readiness.
- Assess culture fit, professionalism, reliability, and caregiving competencies.
- Coordinate interviews with branch leadership as needed.
- Maintain accurate applicant records and documentation throughout the process.
- Manage candidates through all stages of the hiring process from application to onboarding.
- Coordinate background checks, employment verifications, and pre-employment requirements.
- Ensure all hiring documentation is completed accurately and in a timely manner.
- Communicate regularly with candidates to maintain engagement through onboarding.
- Monitor onboarding progress and proactively address delays or barriers.
- Ensure new hires attend scheduled orientation sessions and complete required training.
- Facilitate a smooth handoff from recruiting to operations and introduce new employees to their Care Coordinator and branch team.
- Support employee engagement during the initial 90 days of employment.
- Conduct follow-up calls with newly hired employees to assess experience and integration.
- Identify early retention concerns and partner with branch leadership to resolve issues.
- Assist with employee recognition and referral initiatives and support workforce development programs and recruiting campaigns.
Requirements
- High school diploma or equivalent.
- Minimum of 2 years of recruiting, staffing, customer service, healthcare, or related experience.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to build relationships and influence candidates throughout the hiring process.
- Proficiency with Microsoft Office and recruiting technology platforms.
Technologies
- Microsoft Office
- Applicant tracking systems
Position Summary
The Recruiting and HR Specialist is responsible for attracting, recruiting, hiring, and onboarding high-quality caregivers and support staff, serving as the primary point of contact throughout the hiring process to ensure a positive candidate experience from application to transition to the Care Coordinator team.
The ideal candidate is energetic, relationship-driven, and results-oriented with a passion for finding exceptional talent through community outreach, networking, recruiting events, job boards, referrals, and competitive recruiting strategies.
Preferred Qualifications
- Experience recruiting caregivers, CNAs, HHAs, DSPs, or other healthcare personnel.
- Experience with applicant tracking systems.
- Knowledge of home care, healthcare staffing, or human resources practices.
- Associate's or Bachelor's degree in Human Resources, Business, Healthcare Administration, or related field.
Success Metrics
- Number of qualified applicants generated
- Number of new hires and starts
- Orientation attendance rate
- 30-day retention rate
- 90-day retention rate
- Time-to-fill open positions
- Caregiver referral participation
- Candidate satisfaction and engagement
Compensation
- Base Salary: Competitive
- Performance bonus opportunities: Linked to new hire starts, 30-day retention, 90-day retention, branch hiring goal attainment, and referral program success
Physical Requirements
- Ability to travel locally for recruiting events, job fairs, community outreach, and branch visits
- Capacity to sit, stand, walk, and use standard office equipment
- Valid driver's license and reliable transportation preferred