This position is no longer accepting applications
Closed on July 2, 2026.
Regional Client Success Manager - Recruiting Operations
Business Partner
Business Partnering
Client Engagement
Client Management
Client Relations
Client Relationship Management
Client Services
CRM
Customer Success
Microsoft Excel
Microsoft Office
Productivity Tools
Talent Acquisition
Workflow Management
Workforce Planning
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Job Description
Based in Wichita, Kansas, this full-time, in-office role centers on regional client success within recruiting operations. As the Regional Client Success Manager for MyWorkChoice, you will own a large client account, lead onsite Community Leader(s), and drive delivery and retention while pursuing expansion opportunities within existing accounts. The role offers a yearly salary of USD 80,000.
Responsibilities
- Own large client account performance: recruiting, order fill/coverage, time-to-fill, responsiveness, and client satisfaction
- Lead and develop Community Leader(s) as well as hourly employees: coaching, accountability, performance feedback, and escalation support
- Run a structured client operating cadence: weekly check-ins, performance reporting, issue resolution, and monthly reviews
- Partner with recruiting and operations to forecast demand, prioritize requisitions, and ensure orders are filled
- Proactively communicate risks and mitigation plans; resolve escalations quickly and professionally
- Identify and support expansion opportunities within existing accounts (additional departments/shifts/headcount) as a secondary goal
Requirements
- Experience leading others (directly or indirectly), including coaching and performance accountability
- Strong client communication skills and ability to influence outcomes across multiple stakeholders
- Comfortable with metrics and reporting (Excel/Google Sheets) and leading performance conversations
- Ability to manage multiple priorities in a fast-moving environment and take initiative without constant direction
Technologies
- Excel
- Google Sheets
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
How success is measured
- Consistent order fill/coverage and speed to fill
- Issue resolution speed and reduction in repeat escalations
- Community Leader performance and execution quality
- Client satisfaction and account retention
- Account growth achieved through strong delivery (secondary)
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