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Closed on July 2, 2026.
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Regional Client Success Manager - Recruiting Operations
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Job Description
Based in Wichita, Kansas, this full-time, in-office role centers on regional client success within recruiting operations. As the Regional Client Success Manager for MyWorkChoice, you will own a large client account, lead onsite Community Leader(s), and drive delivery and retention while pursuing expansion opportunities within existing accounts. The role offers a yearly salary of USD 80,000.
Responsibilities
- Own large client account performance: recruiting, order fill/coverage, time-to-fill, responsiveness, and client satisfaction
- Lead and develop Community Leader(s) as well as hourly employees: coaching, accountability, performance feedback, and escalation support
- Run a structured client operating cadence: weekly check-ins, performance reporting, issue resolution, and monthly reviews
- Partner with recruiting and operations to forecast demand, prioritize requisitions, and ensure orders are filled
- Proactively communicate risks and mitigation plans; resolve escalations quickly and professionally
- Identify and support expansion opportunities within existing accounts (additional departments/shifts/headcount) as a secondary goal
Requirements
- Experience leading others (directly or indirectly), including coaching and performance accountability
- Strong client communication skills and ability to influence outcomes across multiple stakeholders
- Comfortable with metrics and reporting (Excel/Google Sheets) and leading performance conversations
- Ability to manage multiple priorities in a fast-moving environment and take initiative without constant direction
Technologies
- Excel
- Google Sheets
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
How success is measured
- Consistent order fill/coverage and speed to fill
- Issue resolution speed and reduction in repeat escalations
- Community Leader performance and execution quality
- Client satisfaction and account retention
- Account growth achieved through strong delivery (secondary)