Recruiting Operations Manager

Concordia Wireless is hiring a Recruiting Operations Manager (bilingual English/Spanish) to build and optimize recruiting operations onsite in Carol Stream, IL.

Responsibilities

• Lead and manage a team of 3 recruiters.
• Own and maintain the organization’s open requisition list, ensuring accurate status, hiring priorities, ownership, and progress.
• Update the organization structure in Canva as new requisitions open, keeping planned positions and hiring needs current.
• Coordinate requisition lifecycle with recruiters and hiring managers, including opening, tracking, updating, and closing.
• Monitor recruiting activity to find bottlenecks and delays, then recommend improvements to hiring efficiency.
• Set up and maintain standardized recruiting workflows, documentation, and operating procedures.
• Ensure recruiting records, job information, and hiring documentation are complete, consistent, and accurately maintained.
• Generate weekly recruiting metrics and reports from JobVite to track activity, requisition status, pipeline progress, and hiring performance.
• Develop weekly PowerPoint status presentations for hiring manager meetings, covering open requisitions, candidate pipeline activity, timeline progress, outstanding decisions, and potential obstacles.
• Track recruiter performance against established KPIs.
• Monitor and report key recruiting metrics, including time-to-fill, time-to-hire, requisition aging, pipeline conversion, interview activity, offer acceptance rates, and recruiter productivity (as applicable).
• Run daily recruiting status meetings to review open positions, candidate activity, priorities, hiring manager feedback, and next steps.
• Identify trends, performance gaps, and process inefficiencies, then recommend corrective actions and continuous improvement initiatives.
• Maintain consistent reporting standards and data integrity across recruiting dashboards, presentations, and management reports.
• Maintain JobVite forms, fields, templates, and recruiting workflows to support evolving business requirements.
• Create, update, and maintain recruiting templates, screening documents, candidate assessments, and other standardized hiring materials.
• Create, upload, and maintain assessment content in TestDome so assessments are organized and available for candidate evaluation.
• Partner with recruiters and hiring managers to improve the usability, consistency, and effectiveness of recruiting systems and tools.
• Develop new job descriptions and update existing ones to reflect responsibilities, qualifications, experience, and organizational needs.
• Work with hiring managers to clarify position requirements and translate business needs into clear, consistent job descriptions.
• Research appropriate compensation ranges using market data, comparable roles, industry benchmarks, and other relevant sources.
• Ensure job descriptions and recruiting materials align with company standards and applicable employment requirements.
• Maintain a library of approved job descriptions and related position documentation.
• Prepare custom offer letters and other hiring documentation using approved templates and established procedures.
• Coordinate with recruiters, hiring managers, and HR stakeholders so offer documentation reflects approved terms and required information.
• Develop and maintain screening documents, interview guides, assessment materials, and other recruiting collateral.
• Standardize hiring documentation and processes across the organization.
• Create and maintain hiring manager recruiting guides and practical process documentation to support hiring decisions.
• Provide hiring managers regular updates on requisition progress, candidate activity, outstanding feedback, and hiring priorities.
• Support onboarding by coordinating required documentation, communicating process steps, and assisting the transition from accepted offer to start date.
• Coordinate with HR, hiring managers, and internal stakeholders to complete onboarding activities on time and in an organized manner.
• Track outstanding pre-employment and onboarding requirements, escalating delays or issues as appropriate.
• Identify opportunities to improve coordination between recruiting, offer acceptance, and onboarding.
• Partner with Procurement to review, prepare, and process staffing agency contracts and related documentation.
• Track staffing agency agreement status and follow up with stakeholders to facilitate timely completion.
• Coordinate with recruiting leadership, Procurement, and other stakeholders to support compliance with vendor onboarding and contracting procedures.
• Assist with maintaining consistent administrative processes for staffing agency engagement and related recruiting expenditures.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Operations Management, or related field (preferred).
• 10+ years in recruiting operations.
• Experience scaling a recruiting function from 100 to 250 (preferred).
• Managed 3+ recruiters filling skilled labor roles (tower climbers, civil construction workers, electricians) and professional roles.
• Multiple years of experience in the telcom or construction industry.
• Experience recruiting civil construction, field, and warehouse workers.
• Experience administering or supporting an applicant tracking system; JobVite experience strongly preferred.
• Skilled using Facebook to advertise open positions.
• Experience developing recruiting reports, tracking KPIs, and preparing management presentations.
• Proficiency with Microsoft PowerPoint and Excel.
• Skilled creating highly complex Excel spreadsheets.
• Experience creating job descriptions, recruiting documentation, screening materials, and hiring manager resources.
• Experience creating assessments with testing platforms such as TestDome.
• Skilled using Canva to update firm organizational structure slides.
• Experience coordinating onboarding activities, offer documentation, or staffing agency contracts is beneficial.
• As teams are built in Syria, experience working with international staffing firms is preferred.

Technologies

• JobVite
• TestDome
• Microsoft Excel
• Microsoft Word
• PowerPoint
• Canva
• Facebook

Benefits

• 401K with company match up to 6%
• Healthcare: Medical, Dental, Vision
• Company paid life insurance
• Short- and long-term disability benefits
• Vacation pay and sick pay
• Minimum of 10 paid holidays
• 1 floating holiday per year
• Endless opportunities for growth!

Pay Range

$85,000 - $100,000 per year plus annual bonus