Controller - No Recruiters

Responsibilities

• Manage all accounting cycles, including accounts payable, accounts receivable, payroll, and general ledger activities
• Lead monthly and year-end close processes to deliver timely, accurate financial statements
• Establish and enforce internal controls, accounting policies, and procedures
• Oversee cash flow, banking relationships, and daily liquidity management
• Compile and present monthly financial statements, variance analyses, and management reports to senior leadership
• Define and monitor key financial metrics aligned with strategic goals, such as revenue growth, gross profit, and net profit margin
• Support EOS-based quarterly and annual planning by providing precise financial data for rock-setting and scorecard tracking
• Ensure compliance with federal, state, and local tax requirements; coordinate with an external CPA firm as needed
• Manage sales tax filings, Connecticut and New York State compliance, and telecom regulatory obligations through external agencies
• Identify financial risk areas and recommend corrective actions
• Lead, manage, and hold accountable the Finance and Admin team, setting clear expectations and conducting regular 1-on-1s
• Foster accountability, continuous improvement, and cross-functional collaboration within the department
• Identify staffing needs, support hiring decisions, and contribute to onboarding and development of team members
• Partner with the CEO as a key decision maker on financial policies; manage vendor contracts and service agreements to align with strategy and risk tolerance
• Review, negotiate, and approve financial terms in vendor and service contracts, escalating to the GM as appropriate
• Establish and maintain documented financial policies to support operational consistency and scalability
• Review and ensure accuracy of all accounting and financial processes, serving as the final internal checkpoint before leadership reporting
• Enforce adherence to established policies, procedures, and internal controls across the finance and admin team
• Conduct periodic process audits to identify gaps, reduce errors, and drive continuous improvement
• Collaborate with the GM and leadership on financial modeling, pricing analysis, and investment decisions
• Support commission and compensation plan administration, including gross profit margin calculations
• Provide financial insight for customer contract analysis, rate structures, and monthly to long-term agreement conversions

Requirements

• Bachelor’s degree in Accounting, Finance, or related field; CPA preferred
• 5-8 years of progressive accounting or financial management experience, including direct people management
• Proven ability to lead and hold accountable a finance or accounting team (Lead, Manage, and Accountable)
• Experience managing full-cycle accounting in a small-to-mid-size company environment
• Strong proficiency with QuickBooks; willingness to learn TimelyBill cloud-based billing software
• Working knowledge of Connecticut and New York state tax regulations and business compliance requirements
• Experience in service-based, subscription, or SaaS/UCaaS businesses is a plus
• Exceptional attention to detail and organizational discipline with ability to meet recurring deadlines
• Strong interpersonal skills and comfort presenting financial data to non-financial stakeholders

Technologies

• Entrepreneurial Operating System (EOS) framework
• QuickBooks accounting software
• TimelyBill cloud-based billing

Benefits

• 401(k)
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

About CCi Voice

CCi Voice is a Connecticut and Long Island based provider of hosted phone service and Unified Communications as a Service (UCaaS). The company emphasizes a people-first culture, a bias toward action, and delivering enterprise-grade communication solutions with personalized service. The team specializes in scalable communication solutions and operates under the Entrepreneurial Operating System (EOS) framework with a 30+ person roster.

The Opportunity

A leadership role that reports directly to the Chief of Staff and General Manager, featuring high visibility and significant influence over financial policy and reporting. The Controller will own CCi Voice’s financial operations and administrative functions, drive accuracy, and develop the Finance and Admin team to meet strategic objectives.

What We Value At CCi Voice

• Failure Is Not an Option — we find a way
• Work/Life Balance and Teamwork — we succeed together
• Humbly Confident — we know our stuff and stay coachable
• Customer First — in everything we do
• Transparency and Honesty — always