Talent Acquisition Partner - Closing & Conversion

Talent Acquisition Partner focused on closing and conversion for Mortgage Loan Officers across CrossCountry Mortgage's branches or regions, working remotely to drive late-stage candidate engagement, offers, and onboarding.

Responsibilities

• Collaborate with branch and regional leaders to drive strategic growth initiatives within established, high-performing teams.
• Align with internal recruiting teams to synchronize candidate pipelines, priorities, and market strategy.
• Target and secure experienced Mortgage Loan Officers and teams with a proven production track record.
• Own the late-stage recruiting lifecycle, guiding offers from presentation through acceptance and onboarding.
• Lead advanced-stage candidate engagement, presenting opportunities, answering questions, and guiding final decisions.
• Conduct high-impact closing conversations, clearly articulating CrossCountry Mortgage's value proposition, compensation structure, and growth opportunities.
• Influence and convert qualified candidates through a consultative, relationship-driven approach.
• Partner with leadership to craft competitive, customized offers aligned with candidate motivations and business objectives.
• Facilitate transparent discussions regarding compensation, transition expectations, and onboarding timelines.
• Develop and execute tailored closing strategies for high-value candidates using market intelligence, production data, and competitor insights.
• Improve offer acceptance rates by proactively identifying risks and addressing candidate concerns.
• Serve as the primary point of contact for late-stage candidates, ensuring a seamless experience through offer acceptance and onboarding transition.
• Build and maintain relationships with top talent to understand career objectives, production drivers, and long-term goals.
• Leverage production data, market insights, and industry tools to identify trends and inform recruiting strategies.
• Maintain awareness of the competitive landscape, including talent movement and mortgage industry positioning.
• Track and analyze closing metrics, including offer acceptance rates and declines, to continuously refine conversion strategies.

Requirements

• Bachelor’s degree or equivalent relevant experience.
• 7+ years of experience in mortgage banking, retail lending, or financial services, preferably within high-production or large-scale mortgage organizations.
• Experience as a Recruiting Manager at a high-performing organization supporting $2B+ in production or within a top-tier mortgage competitor with $5B+ annual volume.
• Advanced understanding of mortgage production metrics, including loan volume, pipelines, and performance indicators.
• Skilled at leveraging data, market intelligence, and industry insights to inform strategy and influence outcomes.
• Excellent relationship management skills, effectively influencing and engaging candidates in advanced stages of the hiring process.
• Excellent communication, negotiation, and business acumen, successfully navigating complex and sensitive discussions.
• Self-motivated and capable of operating independently in a dynamic, performance-driven environment while collaborating across teams.

Benefits

• Competitive compensation plan
• Medical, dental, and vision benefits
• 401K
• Company-provided short-term disability
• Employee assistance program
• Wellness program

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