Talent Acquisition Coordinator
Job Description
The Talent Acquisition Coordinator at Nox Group supports the execution of the offer-to-hire workflow, with ownership from recruiter hand-off through signed offer and transition into hired status. This onsite role in Phoenix, AZ focuses on accurate offer management, pre-onboarding documentation, compliance readiness, and timely onboarding handoff in Greenhouse Recruiting.
Key Responsibilities
- Deliver high-level customer service to candidates and internal stakeholders throughout the offer-to-hire process.
- Own the end-to-end offer process in Greenhouse Recruiting, from recruiter hand-off through signed offer to hired status.
- Provide offer generation and compliance verification to ensure required steps are completed accurately.
- Manage pre-hire documentation collection, validation, and tracking, ensuring required materials are accurate, complete, and received prior to transition to onboarding.
- Coordinate hire execution by handing off completed information to the onboarding team.
- Track new hire pipeline activity, manage status, and support onboarding readiness and onboarding tracking.
- Collect and track required pre-employment documentation for professional hires, including OSHA 10/30 credentials, per diem documentation, and other required documents.
- Support pre-onboarding candidate and applicant communication as needed during the offer stage.
- Support Talent Acquisition Specialists during the offer stage with information and coordination required to keep candidates moving.
- Verify that required information flows correctly from the Applicant Tracking System to the appropriate teams (for example, payroll employee referral reporting).
- Serve as a critical checkpoint in the offer-to-hire process by ensuring offers, required compliance documents, and transitions to hired status are managed accurately and efficiently.
- Proactively identify and resolve issues that could delay an offer, start date, or candidate progression.
- Partner daily with internal support groups including Onboarding, Payroll, Human Resources, People Experience, and the Operations Executive Assistant Team.
- Document and maintain offer management and pre-onboarding operating procedures to support consistent execution across the Talent Acquisition team.
- Act as first line support for questions related to offer management and pre-onboarding operating procedures and best practices.
- Identify bottlenecks, recurring issues, and improvement opportunities in the offer-to-hire process, recommending solutions and partnering with Talent leadership to improve hiring velocity, quality, candidate experience, and process consistency.
Required Qualifications
- 3–5 years of experience in recruiting coordination, talent acquisition operations, human resources, or a highly organized administrative role (3+ years required).
- Experience working with an Applicant Tracking System (ATS); Greenhouse experience is highly preferred.
- Working knowledge of recruiting and HR processes, with experience supporting offer management, pre-employment, onboarding, or full-cycle recruiting preferred.
- Exceptional organizational skills to manage high-volume, variable workload while maintaining accuracy, urgency, and diligence.
- Ownership mindset with the ability to drive tasks through completion and proactively resolve issues that can delay hiring.
- Strong problem-solving and critical thinking skills, with demonstrated ability to identify inefficiencies and propose practical solutions.
- Ability to help develop, implement, and maintain recruiting best practices that improve hiring velocity, candidate experience, process consistency, and quality.
- Strong attention to detail when managing offer documentation, compensation details, approvals, candidate information, and ATS data integrity.
- Ability to coordinate across recruiters, hiring managers, HR, compensation, and other stakeholders to move candidates efficiently from offer through hired status.
- Strong sense of urgency with the ability to prioritize time-sensitive hiring activities and candidate needs.
- Excellent written and verbal communication skills for clear, professional, timely updates to candidates and internal stakeholders.
- Comfort working independently, exercising sound judgment, and recommending action or escalation when needed.
- Process-minded approach focused on simplifying workflows, reducing bottlenecks, and improving recruiting effectiveness.
- Ability to track offer-stage activity, identify trends or bottlenecks, and provide visibility into offer status, aging, acceptance, and hiring progress.
- Bilingual is a plus.
Technology
- Greenhouse Recruiting (GHR)
- Applicant Tracking System (ATS)
Safety Sensitive Position
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.