Talent Acquisition Advisor

Strategic Talent Acquisition Advisor focused on end-to-end recruitment for commercial and customer-facing roles across BSN SPORTS and Varsity Spirit, aligning hiring with business priorities and market insights.

Responsibilities

• Serve as the primary recruiting partner to leaders across BSN SPORTS and Varsity Spirit, translating role specs, success criteria, and hiring plans into aligned commercial priorities.
• Translate shifting business priorities such as territory growth, sales capacity, customer experience, brand expansion, digital commerce, and seasonal demand into actionable hiring strategies.
• Leverage talent market insights to inform workforce planning, role design, location strategy, and competitive decision-making.
• Lead full-cycle recruiting for field and inside sales, account management, sales leadership, business development, customer service and experience, plus roles in brand, digital, performance, product, communications, and e-commerce marketing.
• Build scalable pipelines for high-volume, geographically dispersed, seasonal, specialized, and hard-to-fill roles.
• Deliver a world-class candidate experience tailored to commercial and customer-facing talent, balancing speed, transparency, consistency, and rigor.
• Provide role-specific recruiting instructions and ongoing calibration to Talent Specialists and Sourcers for each search, including target profiles, sourcing priorities, and screening criteria.
• Develop innovative sourcing strategies to reach passive talent across sales, customer experience, and marketing in B2B, consumer, sports, apparel, retail, and service industries.
• Conduct market mapping around competitors, territories, service hubs, sales channels, marketing specialties, and talent availability.
• Leverage LinkedIn, professional associations, industry events, referral networks, community partnerships, and AI driven sourcing tools to access inclusive and diverse talent.
• Guide leaders on structured interviews, job-relevant assessments, scorecards, hiring calibration, and success profiles tied to commercial outcomes.
• Promote equitable evaluation methodologies that reduce bias and improve predictive accuracy.
• Partner across functions to ensure consistent, transparent hiring processes across BSN SPORTS and Varsity Spirit.
• Use Workday and other ATS/CRM tools to manage commercial pipelines, deliver analytics, and track KPI performance, including time-to-fill, pipeline quality, conversion rates, and hiring volume.
• Continuously refine recruiting workflows for sales, customer service, and marketing roles to improve efficiency, throughput, and support for seasonal and high-volume hiring.
• Champion documentation quality, compliance, risk awareness, and repeatable recruiting practices across commercial hiring.
• Collaborate with HRBP to forecast staffing needs using attrition metrics, workforce planning strategies, and shifting staffing priorities.
• Use AI-powered sourcing and talent intelligence tools to anticipate commercial hiring needs and build proactive pipelines.
• Apply automation and personalization to outreach for sales, customer service, and marketing candidates.
• Apply market data and benchmarks to advise leaders on compensation, talent availability, and competitive dynamics.

Requirements

• Proven ability recruiting for commercial, field and inside sales, customer service and experience, and marketing roles across multiple levels and geographies.
• Strong capability in passive sourcing, Boolean search, talent mapping, competitive intelligence, and pipeline development for high-volume and specialized roles.
• Understanding of commercial success profiles, including quota attainment, territory development, customer retention, service quality, brand impact, and campaign performance.
• Skilled at advising and influencing hiring managers, commercial executives, and people leaders through data, market intelligence, and consultative recommendations.
• Proficiency with ATS/CRM platforms, recruiting analytics, and modern AI and talent intelligence tools, including Copilot and ChatGPT.
• Exceptional relationship-building and communication skills, adaptable to frontline, professional, and executive audiences.
• 6–8+ years of full lifecycle recruiting experience with significant focus on commercial, sales, customer service or customer experience, marketing, or related customer-facing functions.
• Experience supporting large-scale, multi-location organizations with field-based, high-volume, seasonal, or geographically dispersed hiring needs.
• Bachelor's degree in HR, Business Administration, Marketing, or a related field, or equivalent relevant experience.
• Experience developing long-term talent strategies aligned with sales growth, customer experience, brand expansion, and evolving workforce needs.
• Prior experience in sports, apparel, consumer products, retail, B2B sales, multi-brand organizations, or mission-driven companies is a plus.

Technologies

• Workday
• LinkedIn
• Copilot
• ChatGPT
• AI powered sourcing tools
• ATS/CRM tools

Location

Remote opportunity available in Texas, Indiana, Kansas, or Tennessee.

Physical Requirements

Operates in a professional office environment. Largely sedentary with occasional lifting of files, opening filing cabinets, and bending. This role requires in-office presence.

Our Values

• Service: Lead with heart and support the community
• Passion: Commitment to the work that fuels purpose
• Integrity: Keep promises and take ownership of actions and decisions
• Respect: Earn it by giving it to others
• Innovation: Strive for continuous improvement for individuals and the community
• Transparency: Commit to openness and honesty in all we do

Benefits

• Comprehensive health care coverage
• Employer contributions to HSA or FSA opportunities
• Wellbeing program
• 401(k) plan with company matching
• Company paid life, AD&D, and short-term disability
• Generous paid time off and holidays
• Varsity Brands ownership program
• Employee resource groups
• Access to financial coaching and a member-owned credit union
• St. Jude partnership and volunteer opportunities
• Employee perks including discounts on personal apparel and equipment