Account Supervisor/Recruiter Bilinguall

HSS Hospitality Staffing Solutions offers a people‑first, onsite opportunity in Birmingham, AL. This full‑time role focuses on staffing hospitality clients, managing both client and candidate experiences, recruiting, onboarding, and handling employee relations matters. You will collaborate with clients and candidates to meet staffing needs while contributing to a culture of service, reliability, and growth.

Benefits

• Health benefits after 60 days
• Paid holidays
• Paid time off
• Laptop
• Cell phone
• Ongoing training and development
• Competitive salary
• Career growth opportunities
• Car allowance
• Bonus potential
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Compensation: $45,000 to $55,000 per year. Location: Birmingham, Alabama (onsite). This is a full‑time, in‑person role.

Responsibilities

• Oversee the implementation and ongoing management of the HSS workforce solution
• Develop recruiting plans and networks to proactively fill upcoming and current openings; engage channel partners as needed; post community materials; support social media recruiting as required
• Reach out to clients daily to ensure staffing needs are met; visit properties as required
• Continue sourcing new business within current properties
• Track open and filled orders daily and document as required
• Partner with clients to arrange training for candidates who lack required experience
• Onboard new hires through training and management
• Ensure new employees complete background checks, drug screens, and all new hire paperwork prior to start
• Conduct and manage candidate interviews
• Address performance or employee relations issues for assignment‑based staff in a timely manner
• Complete daily activity reports and administrative work related to hiring and tracking hours and payroll; process payroll weekly by deadlines
• Update meetings and communications with clients and talent in the system as required
• Lead weekly safety meetings and training for the property team, documenting training as required
• Attend property morning meetings regularly
• Provide excellent customer service through timely follow‑up and clear communication with clients and employees
• Complete works compensation incident forms as necessary and partner with the Risk department to move claims to closure
• Handle tasks and projects as assigned

Requirements

• Associate's or Bachelor's degree in Business, hotel management, general studies or equivalent experience
• Previous experience in the staffing industry required, including on‑site management
• Hospitality industry experience is highly preferred
• Bilingual in English and Spanish is preferred
• Strong communication and organizational skills
• Ability to work in a fast paced and dynamic environment
• Proficient with Microsoft Office applications and basic typing skills
• Experience using internet job boards is highly preferred
• Approximately 50-75% travel within the local area