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Job Description

Manage hospitality staffing for client locations in Charleston, SC while delivering a strong client and candidate experience.

Responsibilities

  • Implement and manage the HSS workforce solution for assigned client needs
  • Build recruiting plans and grow a proactive network to fill current and upcoming openings
  • Visit channel partners as required; post community flyers and signs; support social media recruiting as required
  • Contact customers daily to confirm staffing needs are met; visit properties as required
  • Source new business within current properties
  • Track open and filled orders daily and document as required
  • Partner with clients to arrange training for candidates without required experience
  • Onboard new hires through training and ongoing management
  • Ensure completion of new-hire requirements before candidates begin work (background checks, drug screens, and other paperwork)
  • Conduct and manage candidate interviews
  • Address performance and employee relations issues for assignment-based employees in a timely manner
  • Complete daily activity reports and administrative tasks related to hiring, tracking hours, and payroll
  • Complete payroll weekly by required deadlines
  • Ensure meetings and client/talent updates are entered into the system as required
  • Conduct safety meetings and provide weekly safety training to property teams; document safety training as required
  • Attend property morning meetings regularly
  • Provide excellent customer service through timely follow-up and communication with clients and employees
  • Complete workers’ compensation incident forms as necessary and coordinate with the Risk department to close claims
  • Handle assigned tasks and projects

Requirements

  • Associates or Bachelor’s degree in Business, hotel management, general studies, or equivalent experience
  • Previous experience in the staffing industry required, or on-site management
  • Hospitality industry experience is highly preferred
  • Bilingual (English and Spanish) is preferred
  • Strong communication and organizational skills
  • Ability to work in a fast-paced, dynamic environment
  • Basic use of Microsoft Office applications and basic typing skills
  • Experience using internet job boards is highly preferred
  • Approx. 50–75% travel around the local area
  • Authorized to work in the United States without restriction
  • Must be 18 years of age or older
  • Valid driver’s license, car insurance, and reliable transportation for work purposes

Technology

  • Microsoft Office
  • Internet job boards

Compensation

  • $48,000 - $55,000 per year

Benefits

  • Health Benefits after 60 days
  • 7 paid holidays
  • 120 hours paid time off
  • Laptop and cell phone
  • Ongoing training and development
  • Competitive salary
  • Career growth opportunities
  • Car allowance and bonus potential
  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Critical illness and accident insurance
  • Paid time off

What We Offer

  • Medical, dental, and vision insurance for employees and their families
  • Disability, life, critical illness, and accident insurance

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