Talent Acquisition Recruiter

Drive full-cycle recruiting for the Customer Success Center by building pipelines, improving processes, and delivering an excellent candidate experience in Kansas City.

Responsibilities

• Own full-cycle recruiting for the Customer Success Center (Sales and Customer Service), plus additional recruiting initiatives
• Support community engagement, college partnerships, and onboarding efforts that extend talent reach
• Partner with Human Resources as a culture champion through candidate pipeline quality and participation in culture-related events that support retention
• Run intake meetings to confirm role requirements, success criteria, and hiring timelines
• Source and engage passive talent using digital tools, networking, and talent pipelines
• Coordinate and facilitate interviews while maintaining consistent communication and a positive candidate experience
• Track recruiting activity and deliver reporting and analytics, adjusting strategy based on performance data
• Maintain accurate ATS records to support compliance, process efficiency, and data integrity
• Recommend and implement process improvements to increase hiring quality, reduce time-to-fill, and strengthen recruitment effectiveness
• Lead employer branding and recruitment marketing through job fairs, community engagement, and local outreach to increase visibility in the Kansas City community
• Build and manage ongoing talent pools to meet current and forecasted hiring needs; monitor staffing needs, market trends, and organizational changes to recommend recruiting strategies
• Participate in Customer Success Center leadership, management, and workforce planning meetings

Requirements

• 2–4+ years of recruiting experience in corporate, retail, or sales environments
• Proven success managing full-cycle recruiting in retail or multi-location roles
• Strong sourcing skills and experience engaging passive talent
• Excellent communication, stakeholder management, and organization skills
• Proficiency with ATS and HR systems plus a strong understanding of recruiting analytics

Technologies

• ATS
• HR systems

Preferred

• Experience supporting both corporate and field-based retail organizations
• Knowledge of sales talent profiles, compensation structures, and performance drivers
• Experience in fast-paced, high-growth, or matrixed organizations

Pay

• $75,000 - $85,000 per year depending on background and experience

Location: Kansas City, MO (onsite)

Experience: Minimum 2 years