Onsite Supervisor

Direct Jobs Solutions Inc is hiring an Onsite Supervisor for an onsite role in Bensenville, IL. This position oversees daily workforce operations at a client facility and acts as the main onsite point of contact across the client, temporary associates, and the staffing agency.

Role Overview

The Onsite Supervisor manages shift operations, supports and monitors temporary associates, and ensures smooth coordination between client needs and staffing coverage. The role also supports safety and compliance activities and helps maintain accurate time records to support payroll processing.

Key Responsibilities

• Supervise and support temporary associates during assigned shifts.
• Conduct employee check-ins, orientations, and daily headcounts.
• Monitor attendance, punctuality, absenteeism, and employee performance.
• Coach associates on workplace expectations, productivity, and professional conduct.
• Address employee concerns and deescalate issues when appropriate.
• Serve as the primary onsite liaison between Direct Jobs Solutions and the client.
• Maintain regular communication regarding staffing levels, attendance, productivity, and operational needs.
• Assist with workforce planning and staffing requests.
• Provide timely updates and reports to management and client representatives.
• Promote a culture of safety and accountability.
• Conduct regular floor walks and safety observations.
• Ensure compliance with company policies, client requirements, OSHA regulations, and PPE requirements.
• Report workplace incidents, injuries, near misses, and safety concerns promptly.
• Participate in safety meetings, investigations, and corrective action processes.
• Review employee time records for accuracy.
• Assist associates with missed punches and timekeeping issues.
• Monitor meal and rest break compliance.
• Support payroll processing by ensuring accurate attendance documentation.
• Assist with recruiting efforts, employee onboarding, and orientations as needed.
• Maintain accurate employee records and documentation.
• Prepare daily, weekly, and monthly operational reports.
• Support management with special projects and additional operational needs.

Required Qualifications

• Minimum 2 years of supervisory, staffing, recruiting, warehouse, or onsite management experience.
• Strong knowledge of attendance management and employee relations.
• Knowledge of workplace safety practices and OSHA regulations.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong communication, leadership, and conflict-resolution skills.
• Ability to work independently and make sound decisions in a fast-paced environment.
• Reliable transportation and ability to travel locally if required.
• First Aid.

Preferred Qualifications

• Experience working within a staffing agency environment.
• Bilingual English/Spanish (strongly preferred).
• Experience with staffing agency operations.
• Experience in warehouse and manufacturing environments.
• Experience coaching employees and managing performance.
• Experience supporting workplace safety programs.
• Experience with payroll and timekeeping systems.
• Experience handling incident and accident reporting.
• Experience with client relationship management.

Tools and Technologies

• UAttend
• ADP
• TimeRack
• NOVAtime
• Microsoft Office (Word, Excel, Outlook)

Compensation and Schedule

• Pay range: $19.00 to $20.00 per hour (based on experience)
• Job type: Full-time
• Expected hours: 40.0 per week
• Schedule: 1st shift
• Overtime: May be available based on business needs
• Work location: In person (Bensenville, IL)

Benefits

• Paid time off