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Job Description

On-site, bilingual recruiting support with a stable full-time schedule at the client work site daily. This role balances account coordination, candidate sourcing, and day-to-day oversight of temporary worker placement, helping deliver strong customer service for a major client. Wise Staffing Group offers a benefits package built for long-term stability, including health, dental, vision, life insurance, paid time off, and a 401(k), plus an annual salary range of $55,000 to $65,000.

Responsibilities

  • Serve as the primary point of contact for company leadership by liaising between client and internal teams, sharing operational and performance data, and keeping management informed on client needs.
  • Learn the worksite’s requirements and advise both client and internal sales or management on mutually beneficial business needs.
  • Coordinate with the sales team to grow site headcount and anticipate upcoming client needs while building relationships with key decision makers and providing excellent customer service.
  • Develop and maintain candidate sourcing methods and pipelines aligned to client needs, including facilitating and verifying interviewing, drug testing, background check completion, E-Verification, and other required preparation prior to placement.
  • Act as an intermediary between temporary workers and the client by investigating, resolving, and documenting issues related to performance, attendance, payroll, and client complaints.
  • Listen to client concerns and align recruiting and performance review efforts to client-specific goals and needs, ensuring temporary workers follow both Wise Staffing Group and client policies.
  • Coach temporary workers through performance improvement plans, manage disciplinary action professionally, mediate conflicts calmly, and terminate or reassign temporary workers when necessary.
  • Investigate and document worker-related matters involving workers’ compensation, unemployment, and discrimination complaints, resolving issues swiftly and professionally while relaying relevant information to appropriate parties.
  • Supervise the client site through regular site walk-throughs and help maintain a productive work environment.
  • Verify timesheets for temporary workers on the client site and complete payroll procedures accurately and on time.
  • Communicate with management and fellow recruiters to address client needs and support timely order fulfillment.
  • Report to the client site on short notice as needed for worker’s compensation incidents or other urgent situations, working a flexible schedule based on business needs and shift coverage changes.

Requirements

  • Spanish fluency
  • Reliable transportation and ability to report to the client site on short notice as necessary
  • Reliable communication (example: personal cell phone)
  • Flexible shift availability
  • Excellent written and verbal communication skills
  • Familiarity with staffing industry operations
  • Prior experience with workers’ compensation, unemployment, or discrimination matters
  • Proficiency in MS Office/Suite and basic computer skills
  • Familiarity with Applicant Tracking Systems (Avionte experience preferred)

Technologies

  • Spanish
  • MS Office/Suite
  • Applicant Tracking Systems
  • Avionte
  • E-Verification

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Job Details

  • Job type: Full-time
  • Pay: $55,000.00 - $65,000.00 per year
  • Shift availability: Day Shift (Required), Night Shift (Preferred)
  • Location: Sevierville, TN 37876 (Required), onsite
  • Work environment: On-site only; operates out of the client’s work site daily. Client name and exact location will not be disclosed at this time.

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