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Job Description

Healthcare Recruiter role supporting Compassionate Arms by recruiting and matching caregivers and, at lower volume, sourcing LPN and RN candidates to keep client care staffed.

Responsibilities

  • Manage full-cycle recruiting for caregivers, from job posting through offer and onboarding handoff.
  • Write and post openings on job boards, social media, and community channels; maintain the applicant pipeline daily.
  • Develop referral sources through community organizations, churches, cultural centers, schools, and workforce programs, including outreach within the Chaldean and Arabic-speaking community.
  • Represent the agency at job fairs, hiring events, and community outreach activities.
  • Track open needs by program, county, shift, and language to target recruiting to actual gaps.
  • Conduct phone screens and structured interviews focused on reliability, experience, temperament, and home-care fit.
  • Verify candidate eligibility for program requirements, including background checks, exclusion list checks, references, driver's license and insurance (where needed), and required training/certifications.
  • Coordinate offers and start dates, then hand off to onboarding and training.
  • Maintain complete, accurate applicant and hiring records for audits by CMH agencies, health plans, and the state.
  • Review each new client’s care plan, authorized hours, service type (such as CLS, personal care, respite, homemaking), and preferences.
  • Match clients and caregivers using skills, schedule, location, language, culture, and gender preference, plus personality fit.
  • Introduce caregivers to clients and families; follow up after the first visits to confirm the match is working.
  • Secure replacement or backup caregivers quickly when a match ends, a caregiver becomes unavailable, or client needs change.
  • Collaborate with care coordinators, supervisors, and scheduling staff to keep authorized hours covered.
  • Source and screen LPN and RN candidates for skilled nursing visits and supervisory or assessment duties.
  • Confirm active Michigan nursing licenses and relevant clinical experience.
  • Coordinate clinical interviews with nursing leadership.
  • Check in with new caregivers during their first 90 days to address concerns early and reduce turnover.
  • Use exit interview and match feedback to improve recruiting and caregiver-client matching.
  • Provide weekly reporting on applicants, hires, time to fill, open cases, and retention.

Requirements

  • 2+ years of recruiting experience, preferably in home care, healthcare, or other high-volume hourly hiring.
  • Working knowledge of home care roles including caregivers, home health aides, and direct support professionals.
  • Strong interviewing skills and sound judgment about reliability and fit.
  • Excellent phone, written, and in-person communication skills.
  • Highly organized and able to manage many open positions and client cases at once.
  • Comfortable using applicant tracking systems, job boards, Microsoft Office or Google Workspace, and scheduling software.
  • Valid driver’s license and reliable transportation for hiring events and occasional client visits.
  • Ability to pass a criminal background check.
  • High school diploma or equivalent.

Technologies

  • Applicant tracking systems
  • Job boards
  • Microsoft Office
  • Google Workspace
  • Scheduling software

Preferred

  • Fluency in Arabic and/or Chaldean (Sureth) (not required, strongly valued).
  • Familiarity with Michigan Medicaid programs, including MI Home Help, CMH services, CLS, and Medicaid health plans.
  • Experience recruiting LPNs and RNs.
  • Associate's or bachelor's degree in human resources, healthcare administration, or a related field.
  • Experience with HHAeXchange or other home care scheduling and EVV systems.
  • Ties to the Macomb, Oakland, or Wayne County community.

What Success Looks Like

  • Open client cases staffed quickly with caregivers who fit.
  • New caregivers stay past their first 90 days.
  • Clients and families report that the caregiver is a good match.
  • Hiring files are complete and audit-ready.

Work Environment

  • On-site role based in Sterling Heights and Troy offices.
  • Some local travel for hiring events and client introductions.
  • Occasional evening or weekend availability may be needed to cover urgent staffing gaps.

Location: Sterling Heights, MI (onsite)
Pay: USD 24 - 27 per hourly

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