Administrative Support Clerk and Recruiter

Heart of the House Hospitality is seeking an in-office Administrative Support Clerk and Recruiter to support day-to-day office operations while also advancing local recruiting for hospitality roles. This Monday through Friday position is onsite in Covington, KY and supports both administrative workflows and candidate sourcing, screening, and onboarding.

Key Responsibilities

• Source qualified candidates using job boards, social media, community partnerships, referrals, and local recruiting networks.
• Conduct initial phone screenings and in-person interviews to assess experience, qualifications, availability, and fit.
• Support candidates through the application, hiring, and onboarding process.
• Assist candidates with completing required paperwork and documentation.
• Maintain accurate applicant records and active talent pipelines within internal recruiting systems.
• Communicate with candidates regarding application status, next steps, and available opportunities.
• Support local recruiting events, job fairs, and community outreach efforts as needed.
• Greet candidates, visitors, and clients in a friendly and professional manner.
• Answer incoming phone calls and direct questions to the appropriate team member.
• Keep the office clean, organized, stocked, and welcoming.
• Assist account managers and market leadership with data entry, reporting, file management, and record maintenance.
• Support office paperwork, documents, schedules, and general administrative workflows.
• Provide day-to-day administrative support to the management team.
• Assist with other office and market responsibilities as needed.

Required Qualifications

• Minimum 2 years of experience; previous experience in administration, recruiting, human resources, staffing, hospitality, or customer service is required.
• Bilingual fluency in English and Spanish is required.
• Strong verbal and written communication skills in both English and Spanish.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced office environment.
• Friendly and approachable presence, comfortable interacting with candidates from a wide range of backgrounds.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Comfort learning applicant tracking systems, HR software, and other workplace technology.
• Dependable ability to consistently work Monday through Friday from 8:00 AM to 5:00 PM.
• Ability to travel locally to client accounts or recruiting events when needed; a valid driver’s license and reliable transportation may be required.

Preferred Qualifications

• Experience in high-volume recruiting.
• Experience in hospitality or the staffing industry.

Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

Work Location and Schedule

Work location: In person (onsite)

Location: Covington, KY

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

Compensation and Pay

Salary: USD 41,000 per year

Pay range: From $41,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Language Requirements

English and Spanish (Bilingual) is required.