Administrative Support Clerk and Recruiter

Heart of the House Hospitality is hiring an Administrative Support Clerk and Recruiter for a fully in-office position in Philadelphia. This role combines front-of-office reception with support for daily operations and recruiting activities, including candidate sourcing, screening, interviewing, and onboarding for hospitality positions.

Role Overview

In this fully in-office role based in Upper Darby, PA 19082, you will serve as a welcoming presence for candidates, visitors, and clients while supporting recruiting workflows and administrative needs across the office. The position includes maintaining recruiting records, communicating with applicants, and assisting the management team with day-to-day operational tasks.

Key Responsibilities

• Source qualified candidates through job boards, social media, community partnerships, referrals, and local recruiting networks.
• Conduct initial phone screenings and in-person interviews to assess experience, qualifications, availability, and fit.
• Support candidates through the application, hiring, and onboarding process.
• Assist candidates with completing required paperwork and documentation.
• Maintain accurate applicant records and active talent pipelines within internal recruiting systems.
• Provide regular updates to candidates on application status, next steps, and available opportunities.
• Support local recruiting events, job fairs, and community outreach efforts as needed.
• Greet candidates, visitors, and clients in a friendly, professional manner.
• Answer incoming phone calls and route questions to the appropriate team member.
• Keep the office clean, organized, stocked, and welcoming.
• Assist account managers and market leadership with data entry, reporting, file management, and record maintenance.
• Support office paperwork, document management, schedules, and general administrative workflows.
• Provide day-to-day administrative support to the management team.
• Assist with other office and market responsibilities as needed.

Required Qualifications

• Previous experience in administration, recruiting, human resources, staffing, hospitality, or customer service is required.
• Bilingual fluency in English and Spanish is required.
• Strong verbal and written communication skills in both English and Spanish.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced office environment.
• Friendly, approachable, and comfortable interacting with candidates from a wide range of backgrounds.
• Proficiency with Microsoft Word, Microsoft Excel, and Microsoft Outlook.
• Comfortable learning applicant tracking systems, HR software, and other workplace technology.
• Dependable and able to work Monday through Friday from 8:00 AM to 5:00 PM.
• Ability to travel locally to client accounts or recruiting events when needed.
• A valid driver’s license and reliable transportation may be required.

Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Applicant tracking systems
• HR software

Preferred Qualifications

• Experience in high-volume recruiting.
• Experience in hospitality or the staffing industry.

Compensation and Benefits

Pay: From $45,000.00 per year

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location

Work setting: In person

Location: Upper Darby, PA 19082