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Job Description

The Office Assistant/Recruiter Bilingual role supports daily administrative operations at an HSS Hospitality Staffing Solutions office in Nashville, TN, while also contributing directly to recruiting and onboarding workflows.

Job Purpose

The Administrative Assistant provides clerical and office customer service support at an HSS office. This position plays an integral role in the growth of the business.

Location and Schedule

Nashville, TN (onsite). The role requires the ability to work a flexible schedule, including weekends and holidays.

Compensation

USD 18 to 20 per hour.

Key Responsibilities

  • Provide clerical support to Account Supervisors, Field Recruiters, and Area Managers.
  • Complete general office tasks including copying, faxing, mailing, and filing; organize and maintain records.
  • Retrieve, distribute, and manage incoming mail.
  • Coordinate and schedule appointments.
  • Complete, review, and upload onboarding documents.
  • Maintain local office operations during operating hours.
  • Review and submit time sheets accordingly.
  • Distribute paychecks.
  • Review and assist with workers’ compensation, medical/personal leave reports, forms, and employee changes.
  • Support recruiting efforts, including interviewing candidates, assisting walk-in applicants, and administering pre-employment drug screening.
  • Coordinate and schedule candidate interviews; return applicant calls for screening and scheduling; document all candidate activity in the system of record.
  • Respond to employee, field operations, and corporate correspondence.
  • Build and maintain relationships with personnel and client personnel to support a productive work environment.
  • Listen to employee concerns and refer concerns to Area Supervisor(s) or Account Manager for resolution.
  • Compile onboarding new hire material packets.

Required Qualifications

  • Ability to clearly explain procedures to colleagues and customers.
  • Ability to handle confidential information.
  • Knowledge of federal and state hiring practices.
  • Strong organizational and communication skills.
  • Ability to work effectively with others to gather required information and meet the needs of others.
  • Ability to communicate effectively verbally and in written form.
  • Ability to follow oral and written instructions.
  • Good analytical and problem-solving skills.
  • Ability to work as part of a team and independently.
  • Ability to follow standard operating procedures.
  • Must be legally authorized to work in the United States without restriction.
  • Must be willing to take a drug test.
  • Must be 18 years of age or older.

Preferred Qualifications

  • Bilingual (English and Spanish).
  • High school or equivalent.

Working Conditions and Physical/Visual Requirements

  • Work is performed in an office setting and requires the ability to sit for an extended period of time.
  • Constant periods sitting.
  • Writing and typing constantly.
  • Extended hours at a computer screen.
  • Must be able to read electronic documents of all types.

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