Recruiter/Account Supervisor Bilingual

Hospitality Staffing Solutions LLC is hiring a Recruiter/Account Supervisor Bilingual to support hospitality clients in Charleston, MS. In this onsite role, you will help drive workforce placement and maintain strong day-to-day relationships by overseeing recruiting, onboarding, and employee relations, along with key administrative and safety-related activities.

Role Overview

You will be responsible for implementing and managing the HSS workforce solution while coordinating both the client and candidate experience. The position includes proactive recruiting to fill open hospitality positions, daily follow-up with customers to ensure staffing needs are met, and timely support for employee concerns. You will also handle tracking, training coordination, interview management, and required documentation tied to hiring, hours, and payroll.

Key Responsibilities

• Implement and manage the overall HSS workforce solution.
• Develop recruiting plans and build a network to proactively fill current and upcoming open needs; visit channel partners as required; post flyers and signs in the community; support social media recruiting as required.
• Contact customers daily to confirm staffing needs are achieved; visit properties as required.
• Source for new business within current properties.
• Track open and filled orders daily and document as required.
• Partner with clients to arrange training for candidates without the needed experience.
• Onboard new hires through training and management.
• Ensure new employees complete background checks, drug screens, and other new hire paperwork prior to working.
• Conduct and manage interviews for candidates.
• Handle performance and employee relations issues for assignment-based employees in a timely manner.
• Complete daily activity reports and administrative work related to hiring and tracking hours; complete payroll weekly by required deadlines.
• Ensure meetings and updates with clients and talent are entered into the system as required.
• Conduct safety meetings and provide weekly training to the property team; document safety training as required.
• Attend property morning meetings regularly.
• Provide excellent customer service through timely follow-up and communication to clients and employees.
• Complete workers’ compensation incident forms as necessary and partner with the Risk department to move claims to closure.
• Complete assigned tasks and projects.

Requirements

• Associates or Bachelor’s degree in Business, hotel management, general studies, or equivalent experience.
• Previous experience in the staffing industry required, including on-site management.
• Hospitality industry experience is highly preferred.
• Bilingual in English and Spanish is preferred.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, dynamic environment.
• Basic use of Microsoft Office applications and basic typing skills.
• Experience using internet job boards is highly preferred.
• Approx. 50-75% travel around the local area.
• Legally authorized to work in the United States without restriction.
• 18 years of age or older.
• Valid car insurance, driver’s license, and reliable transportation for work purposes.

Technology

• Microsoft Office
• Internet job boards

Benefits

• Health benefits after 60 days, 7 paid holidays, and 120 hours of paid time off.
• Laptop and cell phone.
• Ongoing training and development.
• Competitive salary.
• Career growth opportunities.
• Car allowance and bonus potential.
• 401(k).
• Dental, health, and vision insurance.
• Paid time off.

Additional Coverage Offerings

• Medical, dental, and vision insurance for employees and their families.
• Disability, life, critical illness, and accident insurance.