Driver Recruiting Processor

Manage driver qualification processing to support compliant onboarding for Company Drivers and Independent Contractors.

Responsibilities

• Review and process Company Driver and Independent Contractor applications, confirming completeness and alignment with company qualification standards.
• Conduct and document Verifications of Employment (VOEs), including outreach to previous employers, follow-ups, and resolution of discrepancies.
• Prepare, review, and maintain Driver Qualification Files (DQFs) with accurate, complete, and DOT/FMCSA-compliant documentation.
• Obtain and process required qualification materials, including Motor Vehicle Records (MVRs), Pre-Employment Screening Program (PSP) reports, and background screenings.
• Coordinate pre-employment drug testing, medical certification documentation, and applicable Drug and Alcohol Clearinghouse requirements.
• Identify missing information, inconsistencies, and potential qualification concerns; coordinate resolution with appropriate stakeholders.
• Collect, review, and process Independent Contractor tractor documentation, including registration, cab cards, proof of ownership or lease, insurance certificates, and inspection records.
• Verify tractor details such as VINs, unit information, ownership, and other equipment documentation required for qualification.
• Coordinate collection and completion of equipment lease agreements and related Independent Contractor documentation.
• Review submitted documents for completeness, accuracy, expiration dates, and consistency with company requirements.
• Follow up with Independent Contractors to resolve missing, expired, or inconsistent tractor documentation.
• Collaborate with Safety, Risk/Permits, and Onboarding to ensure driver and equipment requirements are reviewed and completed before activation.
• Maintain accurate tractor and equipment records within designated company systems.
• Partner with recruiters to monitor applicant progress, communicate outstanding requirements, and support timely processing.
• Work with fellow processors to maintain consistent workflows, documentation standards, and processing practices.
• Coordinate with Safety and Risk/Permits for qualification questions that require departmental review.
• Partner with the Onboarding team to confirm documentation is complete before the next stage of onboarding.
• Communicate professionally with applicants, previous employers, vendors, and internal stakeholders to resolve outstanding requirements.
• Manage multiple active driver files, prioritize time-sensitive tasks, and flag potential processing delays early.
• Maintain accurate records, qualification documentation, and processing statuses in Tenstreet and other internal systems.
• Support quality reviews, reporting initiatives, and continuous improvement efforts in Capacity Development.

Requirements

• Minimum 3 years of experience in CDL driver recruiting processing, driver qualification, or a closely related transportation compliance function.
• Working knowledge of DOT/FMCSA driver qualification requirements, including DQF documentation and employment verification procedures.
• Experience processing VOEs, MVRs, PSP reports, background screenings, and other driver qualification documentation.
• Familiarity with transportation recruiting systems, applicant tracking systems, or driver qualification management platforms.
• Ability to independently manage multiple driver files while maintaining accuracy and meeting deadlines.
• Strong organizational, analytical, and problem-solving skills with excellent attention to detail.
• Ability to identify documentation discrepancies and coordinate timely resolution with internal and external stakeholders.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and electronic document management systems.

Technologies

• DOT
• FMCSA
• Drug and Alcohol Clearinghouse
• Pre-Employment Screening Program (PSP)
• Motor Vehicle Records (MVRs)
• Tenstreet
• Microsoft Office
• Electronic document management systems

Benefits

• BCBS PPO Medical with Telehealth
• Delta Dental
• NVA Vision
• Company Paid Life and AD&D
• Supplemental Life
• Dependent Life
• Short-Term Disability
• Employee Assistance Program (EAP)
• New Vehicle Supplier Discounts
• 401(k) with Company Match
• PTO Program (Vacation, Sick, Personal, Jury, Bereavement)
• 6 Paid Holidays

Location

• Plymouth, MI (on-site)

What Success Looks Like

• Driver Qualification Files are accurate, complete, and maintained in accordance with applicable regulations and company standards.
• VOEs, screenings, and required qualification documentation are processed promptly and accurately.
• Independent Contractor tractor documentation is complete and coordinated for review before activation.
• Recruiters, processors, Safety, Risk/Permits, and Onboarding receive timely and accurate updates on outstanding requirements.
• Potential qualification issues and documentation discrepancies are identified early and addressed.
• Processing delays are minimized without compromising compliance or documentation quality.
• Consistent processing practices support a more efficient, reliable, and scalable onboarding operation.

Preferred Qualifications

• Direct experience processing both Company Drivers and Independent Contractors.
• Hands-on experience with Tenstreet.
• Experience reviewing and processing Independent Contractor tractor documentation (registration, insurance, ownership or lease, and inspection records).
• Familiarity with owner-operator equipment leasing requirements and tractor qualification processes.
• Experience working with established, multi-location transportation or trucking companies.
• Advanced understanding of DOT/FMCSA requirements and transportation onboarding procedures.
• Demonstrated experience improving processing efficiency, documentation accuracy, or onboarding workflows.
• Experience in a high-volume driver recruiting or qualification environment.

Health & Wellness

• BCBS PPO Medical with Telehealth
• Delta Dental
• NVA Vision
• Company Paid Life and AD&D
• Supplemental Life
• Dependent Life
• Short-Term Disability
• Employee Assistance Program (EAP)
• New Vehicle Supplier Discounts

Financial Benefits

• 401(k) with Company Match

Work-Life Balance

• PTO Program (Vacation, Sick, Personal, Jury, Bereavement)
• 6 Paid Holidays