Recruiter / Dispatcher

Responsibilities

• Partner with clients to capture temporary staffing needs and timelines.
• Collaborate with hiring managers to define and document job duties and hiring criteria.
• Source candidates via multiple channels including job boards, social networks, networking, and referrals.
• Review resumes and conduct initial interviews to assess qualifications and fit.
• Maintain a centralized database of candidates and keep records current.
• Coordinate interview schedules between clients and candidates.
• Provide ongoing communication and support to both clients and candidates throughout the hiring process.
• Assist with onboarding and ensure a smooth transition for placed staff.
• Schedule and dispatch temporary workers based on client needs and role requirements.
• Serve as the primary contact for clients and temporary staff, addressing inquiries and providing updates.
• Maintain accurate records of staff assignments, forms, and client orders in the dispatch system.
• Address staffing-related issues promptly to maintain client satisfaction and operational efficiency.
• Assist with workers' compensation claims, injury reports, and related paperwork as needed.
• Support clients with disciplinary actions or performance improvement processes when required.
• Build and nurture professional relationships with clients to understand their workforce preferences.
• Ensure all dispatching activities comply with company policies, labor laws, and safety regulations.
• Maintain compliance with federal, state, and local employment laws and internal policies.
• Perform additional duties as assigned.

Requirements

• Bilingual English/Spanish
• Strong verbal and written communication skills for phone and email
• Excellent interpersonal abilities
• Ability to design and implement sourcing strategies for multiple roles
• Competent with recruitment software, ATS, and job boards
• Proactive and independent with initiative
• Good time management with a proven track record of meeting deadlines
• Ability to work in a fast-paced environment and manage multiple priorities
• Ability to quickly learn applicant-tracking software or other recruitment systems
• Proficient with Microsoft Office Suite or related software
• Flexible hours including weekends as needed
• Travel to client locations as required

Technologies

• Microsoft Office Suite
• Applicant-tracking software (ATS) and recruitment software
• Job boards

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Job Summary

The Recruiter/Dispatcher implements effective recruiting and staffing strategies to attract a diverse pool of qualified talent for clients and coordinates temporary staff deployments across client locations with clear communication and efficiency.

Shift and Hours

• Work 8+ hours per day depending on workload
• Monday through Friday, typically 8:00 am to 4:00 pm or later as needed
• Flexibility for overtime and weekend work when required

Education and Experience

• Previous experience in dispatching staffing or customer service preferred
• High school diploma or GED preferred
• Bilingual English/Spanish required

Physical Requirements

• Prolonged sitting and computer work
• Occasional lifting up to 15 pounds

Application Question

• Are you able to work the stated hours plus additional hours before or after the shift or on weekends if needed?

Language

Spanish required

Ability to Commute

Waukegan, IL 60085 required

Work Location

On site, in person