Recruiting Manager

Lead recruiting operations and candidate communication for a multi-location staffing center in Sullivan, IL.

• Hire, train, coach, and develop a team of Call Center Specialists
• Build and maintain a positive, collaborative culture grounded in trust, accountability, and teamwork
• Deliver performance feedback, hold team members accountable, and handle employee relations matters as needed
• Source, screen, and process candidates for roles across 20+ locations
• Manage background screening workflows and support timely hiring decisions to meet staffing needs
• Conduct proactive candidate outreach through database recruiting efforts
• Track applicant flow, workforce availability, and evolving hiring priorities across all locations
• Coordinate recruiting activities that support branch staffing efforts and operational alignment
• Act as a central communication hub between offices, candidates, and internal teams
• Oversee call, text, and voicemail platforms to maintain exceptional response times and strong candidate experiences
• Coach the team on professional communication and customer service best practices
• Coordinate and manage interview and appointment scheduling for 20+ offices
• Maintain accurate documentation in the HRIS and other recruiting systems
• Ensure hiring records, candidate information, and employment documentation are complete and compliant

Requirements

• 4-year degree or equivalent experience
• At least 4 years of customer service experience
• Genuine enjoyment of working with people
• Proficiency in Microsoft Office products
• Detail-oriented and organized; able to work efficiently despite interruptions
• Ability to multitask and manage time effectively in a fast-paced environment
• Experience in recruitment, call center operations, or administrative support preferred
• Excellent written and verbal communication skills
• Experience with Microsoft Office, scheduling software, and average typing skill of 40 WPM
• Leadership experience in a prior role preferred
• Dependable and flexible; ability to work M-F, 8:00am–5:00pm with overtime at 7:00am or as needed to meet deadlines
• Customer service experience: 4 years (Required)
• Leadership experience: 2 years (Preferred)

Technologies

• Microsoft Office
• HRIS
• Scheduling software

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• Job type: Full-time
• Pay: $45,000.00 - $55,000.00 per year (Competitive pay of $45,000 - $55,000 annually)
• Work location: In person
• Location: Sullivan, IL (onsite)

Application question

• Are you available to work Monday through Friday from 8:00am to 5:00pm with overtime at 7:00am or as needed?

EEO Statement: Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.