Talent Acquisition Operations Partner

Benefits

• Performance-based incentive opportunities tied to role and grade level, with historical payouts averaging 122% of target.
• Generous 401(k) with a fully vested employer match in year one, plus quarterly contributions and an annual discretionary contribution; company contributions have averaged 10% of total eligible compensation over the past five years.
• Comprehensive health coverage including medical, dental, vision, and disability insurance for you and dependents, with up to 26 weeks of disability protection (short and long term) and life insurance.
• Starting vacation of 21 days (prorated in the first year) and up to six paid holidays, depending on the hire month.
• Company car, phone, and fuel card provided for field-based roles.
• Commitment to development and coaching through on-site classes, facilitator-led courses, and a robust tuition assistance program, supported by a performance-management approach beyond the typical yearly review.
• Ace Cares Week offering 20 hours of volunteer time per year, plus opportunities to support Children’s Miracle Network Hospitals and Ace Helpful Fund through the Ace Foundation.
• Frequent campus events such as Employee Appreciation Week, vendor demos, cookouts, and merchandise sales.
• Convenient services on-site, including mobile spa services, car care, dry cleaning, dental and vision services, flu shots, recycling, and more.
• Employee discounts on Ace merchandise (brands like Weber, Traeger, Yeti, Craftsman, DeWalt, etc.), plus savings on travel, fitness, computers, and thousands of other offers.
• Birth and adoption bonding paid time off, as well as adoption cost reimbursement.
• Employee Assistance Program with free access to therapists and lawyers, financial guidance, elder and childcare resources, and event-tickets assistance.
• Identity theft protection as part of a supportive benefits package.

Ace Hardware is seeking a Talent Acquisition Operations Partner for Ace Hardware Home Services, based in Oak Brook, IL with a hybrid work model. The role centers on designing, optimizing, and scaling talent attraction and recruiting programs for skilled trades and frontline positions, guided by data insights and cross-functional collaboration. Salary range: $76,300 to $95,500 per year.

Responsibilities

• Collaborate with talent acquisition leaders to craft recruitment marketing plans aligned with hiring demand.
• Develop programs that establish steady pipelines for high-volume and hard-to-fill roles.
• Identify gaps in attraction strategies and propose new channels, partners, or solutions.
• Streamline and standardize workflows, tools, and processes across the hiring lifecycle.
• Improve efficiency, consistency, and the candidate and hiring team experience.
• Assist with the implementation of new tools and technologies from configuration through adoption.
• Monitor and analyze key metrics such as funnel conversion, sourcing performance, and requisition volume.
• Translate data into clear insights that inform strategy and stakeholder decisions.
• Develop reporting that promotes accountability and transparency.
• Support programs across CRM, trade schools, skilled trades partnerships, military talent, and inclusive recruiting initiatives.
• Help shift the business from reactive hiring to proactive pipeline development.
• Collaborate with HR Managers, Hiring Managers, and Operations leaders.
• Influence adoption of best practices and standardized hiring approaches.
• Act as a trusted strategic partner for recruitment initiatives.
• Manage relationships with recruiting and marketing partners.
• Coordinate hiring events, career fairs, and local hiring activations.
• Maintain and improve documentation, playbooks, and process guides.

Requirements

• Minimum of 2 years in talent acquisition operations, recruitment marketing, or employer branding.
• Experience in high-volume decentralized hiring environments; exposure to skilled trades or home services is preferred.
• Strong project management skills with a record of delivering end-to-end initiatives.
• Comfort using AI tools for content creation, reporting, and campaign optimization.
• Ability to translate data into clear, compelling insights.
• Strong stakeholder management and communication abilities.
• Hands-on, builder mindset with meticulous attention to detail.
• Experience with applicant tracking systems; Workday is preferred.
• Proficiency in Excel, PowerPoint, and reporting tools.
• Willingness to travel up to 20%.