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Job Description

Approved HR Services LLC is seeking a Recruiter to support hiring and customer-focused recruiting operations at its La Puente, CA onsite location. This full-time long-term position includes managing customer queries and complaints while coordinating recruitment activities from screening through hiring support.

Role Overview

The Recruiter will handle customer inquiries and complaint escalation, process orders and modifications, and support recruiting needs. Responsibilities include identifying future hiring requirements, maintaining consistent job requirements with department managers, attracting qualified candidates, and advancing applicants through interviews and evaluation for open positions.

Key Responsibilities

  • Manage customer queries and complaints.
  • Process orders and modifications.
  • Escalate complaints through multiple communication channels.
  • Identify future hiring needs and help develop job descriptions and job specifications.
  • Screen candidates by reviewing resumes and job applications and completing phone screenings.
  • Collaborate with department managers to compile a consistent list of requirements.
  • Attract suitable candidates using databases, online employment forums, and social media.
  • Conduct interviews and sort through applicants for open positions.
  • Assess applicants’ knowledge, skills, and experience to match open roles.
  • Complete a profile in the internal system for new hires.
  • Support the company’s reputation by providing recruitment reports.

Required Qualifications

  • Create and maintain filing systems in electronic and physical formats.
  • Computer skills including Word, Excel, and PowerPoint.
  • Strong organizational skills and attention to detail.
  • Ability to implement standard office procedures and operate office equipment.
  • Excellent verbal and written communication skills.
  • Ability to interact effectively with business industry contacts and internal staff.
  • Ability to maintain confidentiality.
  • Strong time-management skills with a problem-solving attitude.
  • Punctual and responsible; reliable candidate approach.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers and experience working with customer support.
  • Bilingual requirement: English and Spanish, fluently in writing and speaking.
  • At least 3 years of experience including office recruitment.
  • OT is mandatory.
  • High school diploma, general education degree, or equivalent.

Schedule, Location, and Work Setup

  • Location: La Puente, CA 91744 (onsite/in person)
  • 1st Shift: 8:00 AM - 5:00 PM
  • Schedule: 8-hour shift
  • Work Type: Full-time, long-term position
  • Must apply in person: Monday - Friday, 8:00 AM - 4:00 PM
  • Address: 1324 N. Hacienda Blvd, La Puente, CA 91744

Pay

  • $22.00 - $24.00 per hour

Technologies

  • Word
  • Excel
  • PowerPoint

Contact

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