Recruiter Jobs in Bettendorf, IA

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Recruiting, Development, and Retention Manager

Silverstar Car Wash Bettendorf, IA

Bettendorf, IA

Today

$75k - $90k/yr Full time Manager Application Tracking System Hiring

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Job Description

Silverstar Car Wash is hiring an onsite Field-based Recruiting, Development & Retention Manager to own the employee lifecycle across assigned car wash locations.

Responsibilities

Partner with General Managers to manage end-to-end hiring for hourly and site leadership roles (Assistant General Manager, Supervisor, GEM, and CSAs) across assigned locations.
Step in directly when a site is critically understaffed or when a leadership seat is open.
Collaborate with the Director of Operations on interviewing and hiring General Managers (GMs); ensure the Director of Operations name is present on all offer letters for the region.
Build a local sourcing pipeline using community partners, schools and trade programs, workforce boards, and job fairs.
Forecast staffing needs and open requisitions ahead of demand.
Conduct on-site, in-person interviews and deliver realistic job previews to reduce early separations.
Maintain accurate recruiting records and time-to-fill data in Paylocity.
Lead on-site onboarding and orientation, ensuring required training is completed before independent work begins.
Coach General Managers and Assistant General Managers on interviewing, onboarding, scheduling, performance conversations, and leadership.
Identify high-potential team members and build advancement paths into Supervisor, Assistant General Manager, and General Manager roles; support consistent performance documentation.
Act as a visible, trusted contact for team members and surface issues early to prevent resignations.
Immediately escalate all issues to the Regional Vice President.
Conduct stay and exit interviews and intervene directly with new hires at 30, 60, and 90 days.
Partner with Regional Vice Presidents, Director of Operations, and Site Leadership on recognition, scheduling, and engagement initiatives targeting each location’s turnover drivers.
Track recruiting, onboarding, training, and retention metrics in Mission Control.
Review turnover by site, tenure, and reason; build targeted action plans.
Prioritize on-site time so the highest-turnover, newest, and leaderless sites receive the most presence; update the Regional Vice President on staffing health and retention risk.
Support acquisitions, openings, and appreciation events with Regional Vice Presidents, Directors of Operations, General Managers, and People Operations.

Requirements

3+ years of experience in recruiting, human resources, or multi-unit operations, ideally in a high-volume hourly environment (car wash, quick-service restaurant, convenience retail, hospitality, or logistics).
Experience coaching frontline supervisors.
Working knowledge of employment law fundamentals (at-will employment, wage and hour, and non-discrimination).
ATS and HRIS proficiency; Paylocity preferred.
Valid driver’s license and reliable transportation; ability to travel the assigned territory.

Technologies

Paylocity
Mission Control

On-site Requirements

Ideally a minimum of four days per week on-site across the assigned territory.
Candidates ideally reside within, or within commuting distance of, the assigned territory.
Flexibility is required because schedules may shift to meet business needs and support scheduled events.

Performance Measures

Annualized hourly turnover, overall and by site, against target.
Ninety-day new hire retention and time-to-fill, for hourly and leadership, against target.
Percent of sites fully staffed to labor plan, with no open General Manager or Assistant General Manager seats beyond the fill window.
Internal promotion rate.
Completion of stay and exit interview cadence and retention action plans.
Bonus potential may be based on Field training completion NTO (New Team Member Orientation), Core 8 (Thrive Training), SORs, Mojo Moments, and similar programs.
Eligible to participate in an annual incentive plan.
Metrics may include field training completion of NTO, Core 8 (Thrive Training), SORs (Site Operational Review), and Mojo Moments, along with other measures defined by Executive Leadership.

This role is a development track toward Director of Operations.
High performers may be prioritized for consideration as opportunities become available.

Work Environment and Physical Requirements

Work performed primarily at car wash locations across the assigned territory, including travel between sites.
Extended standing and walking on wet, uneven surfaces.
Outdoor weather exposure in varying conditions.
Moderate-to-loud noise and exposure to moving equipment, water, and cleaning chemicals.
Occasional lifting up to 25 pounds.
Frequent driving between sites within the assigned territory.
Schedule flexibility, including some early mornings, evenings, and weekends.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Artificial Intelligence Notice (Application Review)

Silverstar Car Wash may use artificial intelligence (AI) to help recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other submitted materials.
AI may be used to identify patterns, highlight relevant skills and experience, and assist in comparing qualifications to the role requirements.
These tools are intended to improve efficiency and consistency while supporting more informed hiring decisions, which will be made by the hiring team.

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